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(Check out 6.25 Hours NCCAP Approved
Independent Study program using this book.)
Changing Culture, Changing Care - SERVICE
First : Leadership in the Health Care Business
by Susan D. Gilster, Ph.D.
The approaches that long term care leaders employ
over the next ten years will shape the future of again services
in our country. Dr. Gilster shares the importance of the S.E.R.V.I.C.E.
model of leadership in this book. The book will help those interested
in transformational change and Person Directed care - move positively
forward.
Topic areas covered in the book:
Exploring Leadership
SERVICE - A Leadership Model
Service
Education
Respect
Vision
Inclusion
Communication
Enrichment
$25.00
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