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Special Services Quality
Assurance for the Activity professional Course
Requirements : Take the provided pretest, read the book "Quality
Assurance for Activity Programs" by Richelle Cunninghis,
Ed.M., OTR/C and Elizabeth Best-Martin, MS, CTRS, ACC, take the
provided post test and complete the self-reflection worksheet.
Course
Content: The reading and the worksheet will guide the activity
professional in understanding the process of quality assurance,
setting up an effective quality assurance program for the activity/recreation
department and following through in addressing identified concerns.
The participant will be introduced to basic terminology related
to quality assurance, self assessment and measuring quality. Course
Content meets NCCAP Body of Knowledge Topic areas 11, 14, 15,
17, 19, 23 and 24..
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